Gaps and Overlaps in Cancer Multidisciplinary Team Communication: Analysis of Speech

Guided by the principles of conversation analysis, we examined the communication practices used to negotiate levels of participation in cancer multidisciplinary team meetings and their implications for patient safety. Three cancer teams participated. Thirty-six weekly meetings were video recorded, e...

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Veröffentlicht in:Small group research 2021-04, Vol.52 (2), p.189-219
Hauptverfasser: Soukup, Tayana, Murtagh, Ged M., Lamb, Benjamin W., Bali, Anish, Gandamihardja, Tasha, Darzi, Ara, Green, James S. A., Sevdalis, Nick
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container_end_page 219
container_issue 2
container_start_page 189
container_title Small group research
container_volume 52
creator Soukup, Tayana
Murtagh, Ged M.
Lamb, Benjamin W.
Bali, Anish
Gandamihardja, Tasha
Darzi, Ara
Green, James S. A.
Sevdalis, Nick
description Guided by the principles of conversation analysis, we examined the communication practices used to negotiate levels of participation in cancer multidisciplinary team meetings and their implications for patient safety. Three cancer teams participated. Thirty-six weekly meetings were video recorded, encompassing 822 case reviews. A cross-section was transcribed using Jefferson notation. We found a low frequency of gaps between speakers (3%), high frequency of overlaps (24%), and no-gaps-no-overlaps (73%), suggesting fast turn transitions. Securing a turn to speak is challenging due to a systematic reduction in turn-taking opportunities. We contribute to group research with the development of a microlevel methodology for studying multidisciplinary teams.
doi_str_mv 10.1177/1046496420948498
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subjects Cancer
Communication
Conversation analysis
Group research
Multidisciplinary teams
Patients
Speech
Teams
title Gaps and Overlaps in Cancer Multidisciplinary Team Communication: Analysis of Speech
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