Consumer well‐being through engagement and innovation in higher education: A conceptual model and research propositions

With globalization and the marketization of higher education, the relationship between higher education institutions (HEIs) and students is becoming more complex. As the cost of higher education increases, the expectations of students have not only changed dramatically but, combined with heightened...

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Veröffentlicht in:	Journal of public affairs 2021-02, Vol.21 (1), p.n/a
Hauptverfasser:	Ogunmokun, Oluwatobi A., Unverdi‐Creig, Gunce I., Said, Hamad, Avci, Turgay, Eluwole, Kayode K.
Format:	Artikel
Sprache:	eng
Schlagworte:	Balance of power College students Conceptual models Customer services Customers Differentiation Expectations Globalization Higher education Innovations Quality of service Research methodology Students
Online-Zugang:	Volltext
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