Informational Challenges in Omnichannel Marketing: Remedies and Future Research

Omnichannel marketing is often viewed as the panacea for one-to-one marketing, but this strategic path is mired with obstacles. This article investigates three challenges in realizing the full potential of omnichannel marketing: (1) data access and integration, (2) marketing attribution, and (3) con...

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Veröffentlicht in:Journal of marketing 2021-01, Vol.85 (1), p.103-120
Hauptverfasser: Cui, Tony Haitao, Ghose, Anindya, Halaburda, Hanna, Iyengar, Raghuram, Pauwels, Koen, Sriram, S., Tucker, Catherine, Venkataraman, Sriraman
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Sprache:eng
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