A novel tourism recommender system in the context of social commerce

•Proposing a tourism recommender system in the context of social commerce.•Applying of the network analysis metrics and methods beside social networks data.•Employing the customer's reviews as a data source.•Ensuring a more efficient approach based on the f-measure.•Proposing an efficient syner...

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Veröffentlicht in:Expert systems with applications 2020-07, Vol.149, p.113301, Article 113301
Hauptverfasser: Esmaeili, Leila, Mardani, Shahla, Golpayegani, Seyyed Alireza Hashemi, Madar, Zeinab Zanganeh
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container_start_page 113301
container_title Expert systems with applications
container_volume 149
creator Esmaeili, Leila
Mardani, Shahla
Golpayegani, Seyyed Alireza Hashemi
Madar, Zeinab Zanganeh
description •Proposing a tourism recommender system in the context of social commerce.•Applying of the network analysis metrics and methods beside social networks data.•Employing the customer's reviews as a data source.•Ensuring a more efficient approach based on the f-measure.•Proposing an efficient synergy of trust, similarity, reputation, and social relationships. Web 2.0 and its services, such as social networks, have significantly influenced various businesses, including e-commerce. As a result, we face a new generation of e-commerce called Social Commerce. On the other hand, in the tourism industry, a variety of services and products are provided. The dramatic rise in the number of options in travel packages, hotels, tourist attractions, etc. put users in a difficult situation to find what they need. For a reason, tourism recommender systems have been considered by researchers and businesses as a solution. Since tourist attractions are often the reason for travelling, this research proposes a social-hybrid recommender system in the context of social commerce that recommends tourist attractions. The purpose of the research is presenting a personalized list of tourist attractions for each tourist based on the similarity of users' desires and interests, trust, reputation, relationships, and social communities. Compared with the traditional methods, collaborative filtering, content-based, and hybrid, the advantage of the proposed method is the use of various factors and the inclusion of trust factors in recommendation resources, (such as outlier detection in user ratings), and employing social relationships among individuals. The experimental results show the superiority of the proposed method over other common methods. The proposed method can also be used to recommend other products and services in the tourism industry and other social commerce.
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Compared with the traditional methods, collaborative filtering, content-based, and hybrid, the advantage of the proposed method is the use of various factors and the inclusion of trust factors in recommendation resources, (such as outlier detection in user ratings), and employing social relationships among individuals. The experimental results show the superiority of the proposed method over other common methods. 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source Elsevier ScienceDirect Journals Complete
subjects Community
Context
Data analysis
Electronic commerce
Hotels
Hybrid systems
Outliers (statistics)
Recommender systems
Reputation
Similarity
Social commerce
Social networks
Social relationships
Tourism
Tourism recommender system
Tourist attractions
Trust
title A novel tourism recommender system in the context of social commerce
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