An analysis of methodologies utilised in e-government research

Purpose - The purpose of this paper is to analyse the research design, methodologies and approaches utilised in electronic government (e-government) research studies published in the last decade (2000-2012).Design methodology approach - A profiling approach is employed to analyse 114 (out of 3,934 f...

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Veröffentlicht in:Journal of enterprise information management 2012-05, Vol.25 (3), p.298-313
Hauptverfasser: Irani, Zahir, Weerakkody, Vishanth, Kamal, Muhammad, Mohammed Hindi, Nitham, Osman, Ibrahim H., Latef Anouze, Abdel, El-Haddadeh, Ramzi, Lee, Habin, Osmani, Mohamad, Al-Ayoubi, Baydaa
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container_end_page 313
container_issue 3
container_start_page 298
container_title Journal of enterprise information management
container_volume 25
creator Irani, Zahir
Weerakkody, Vishanth
Kamal, Muhammad
Mohammed Hindi, Nitham
Osman, Ibrahim H.
Latef Anouze, Abdel
El-Haddadeh, Ramzi
Lee, Habin
Osmani, Mohamad
Al-Ayoubi, Baydaa
description Purpose - The purpose of this paper is to analyse the research design, methodologies and approaches utilised in electronic government (e-government) research studies published in the last decade (2000-2012).Design methodology approach - A profiling approach is employed to analyse 114 (out of 3,934 from 2000 to 2012) e-government publications (with specific focus on user satisfaction) including examining variables such as country of research, sample size, type(s) of respondents, data collection methods, and statistical tools and techniques employed.Findings - Among the research design, methodologies and approaches adopted in the extant e-government research studies, the quantitative research based approach supported by statistical analysis was the most dominant approach applied by authors in the last decade. Few studies were found to use qualitative-based approaches such as case studies and interviews.Originality value - The prime value and uniqueness of this research lies in presenting the type of research design, methodologies and approaches used in studies that focus on issues surrounding user satisfaction in e-government research. This has been achieved by synthesising existing publications in Electronic Government: An International Journal (EG), Electronic Journal of Electronic Government (EJEG), International Journal of Electronic Government Research (EJEGR), Transforming Government: People, Process and Policy (TG:PPP), Government Information Quarterly (GIQ), Public Administration Review (PAR), Public Administration: An International Quarterly (PA), Journal of Public Administration Research and Theory (JPART), and Local Government Studies (LGS).
doi_str_mv 10.1108/17410391211224417
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source Emerald eJournals; Emerald Insight
subjects Data collection
Documents
Efficiency
Electronic government
Government agencies
Information systems
Local government
Methods
Public administration
Public services
Qualitative research
Research design
Research methodology
Researchers
Statistical analysis
Statistical methods
Studies
Technology adoption
Theory
User satisfaction
title An analysis of methodologies utilised in e-government research
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