Exploring human resources, marketing and promotion activities towards the sustainable tourism development in Phu Quoc islands, Vietnam

Phu Quoc island of Kien Giang Province in Vietnam is endowed with resources for tourism development. The study explored the human resources, tourism marketing and promotion efforts of businesses towards the sustainable tourism development in Phu Quoc tourism. The authors used secondary and primary d...

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Veröffentlicht in:Management (Zielona Góra) 2020-01, Vol.24 (1), p.39-55
Hauptverfasser: Hieu, Vu Minh, Vu, Ngo Minh, Nwachukwu, Chijioke
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creator Hieu, Vu Minh
Vu, Ngo Minh
Nwachukwu, Chijioke
description Phu Quoc island of Kien Giang Province in Vietnam is endowed with resources for tourism development. The study explored the human resources, tourism marketing and promotion efforts of businesses towards the sustainable tourism development in Phu Quoc tourism. The authors used secondary and primary data to elicit information from respondents. Secondary data was collected from Kien Giang department of tourism, Statistical departments of Kien Giang and Phu Quoc. We administered questionnaires to 230 local residents, 150 businesses, and 530 tourists. Furthermore, interviews were conducted in Phu Quoc with local residents, businesses, tourists, local authorities’ officers, and 12 experts. The results suggest that Phu Quoc tourism sector lack quality workforce and marketing and promotion initiative is not well developed. The study proposes recommendations to stakeholders of Phu Quoc tourism sectors and more of that, the limitation and further research is suggested.
doi_str_mv 10.2478/manment-2019-0035
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subjects Ecotourism
M10
Marketing
Phu Quoc
Tourism
Tourism development
Tourism human resource
Tourism marketing and promotion
Vietnam
Z30
Z32
title Exploring human resources, marketing and promotion activities towards the sustainable tourism development in Phu Quoc islands, Vietnam
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