National trends and state-level variation in the duration of incoming quitline calls to 1-800-QUIT-NOW during 2012–2015

IntroductionThe duration of incoming quitline calls may serve as a crude proxy for the potential amount of reactive counseling provided.AimsTo explore whether call duration may be useful for monitoring quitline capacity and service delivery.MethodsUsing data on the duration of incoming quitline call...

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Veröffentlicht in:Journal of smoking cessation 2020-06, Vol.15 (2), p.59-66
Hauptverfasser: Mann, Nathan, Malarcher, Ann, Zhang, Lei, Shaikh, Asma, Thompson, Jesse, Chapman, LeTonya
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Sprache:eng
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