A fuzzy model to assess the resilience of Protection and Civil Defense Organizations

Resilience is the intrinsic ability of a system to adjust its functioning prior to, during, or following changes and disturbances, so that it can sustain required operations under expected and unexpected conditions. Protection and Civil Defense Organizations (PCDOs), communities and cities deal with...

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Veröffentlicht in:Quality & quantity 2020-06, Vol.54 (3), p.735-759
Hauptverfasser: dos Santos, Viviana Maura, dos Santos Grecco, Cláudio Henrique, de Carvalho, Ricardo José Matos, de Carvalho, Paulo Victor Rodrigues
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container_issue 3
container_start_page 735
container_title Quality & quantity
container_volume 54
creator dos Santos, Viviana Maura
dos Santos Grecco, Cláudio Henrique
de Carvalho, Ricardo José Matos
de Carvalho, Paulo Victor Rodrigues
description Resilience is the intrinsic ability of a system to adjust its functioning prior to, during, or following changes and disturbances, so that it can sustain required operations under expected and unexpected conditions. Protection and Civil Defense Organizations (PCDOs), communities and cities deal with disaster management involving routine, non-routine and even unpredictable/unforeseen situations with varying degrees of complexity. It is important that such organizations continually assess their resilience, enable them to learn on their weaknesses and real capacities to cope with emergency situations. This research aimed the development of an Organization Resilience Indicator System (ORIS) based on a fuzzy model to enable PCDOs self-assesses their resilience. Based on a literature review on organizational and community’s resilience, a system of resilience indicators was defined. This system was validated by experts using fuzzy set theory to aggregate opinions in the development of a resilience ideal pattern. Then, the resilience of four PCDO organizations was self-evaluated. The results were accordingly to maturity level of the organizations evaluated, indicating that the ORIS is valuable to measure PCDOs resilience.
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source SpringerNature Journals; Sociological Abstracts
subjects Civil defense
Disaster management
Emergency management
Emergency preparedness
Evaluation
Experts
Fuzzy sets
Literature reviews
Methodology of the Social Sciences
Nuclear energy
Protection
Resilience
Social Sciences
title A fuzzy model to assess the resilience of Protection and Civil Defense Organizations
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