Hospitality and tourism education in an emerging digital economy
Purpose This paper addresses the strategic industry challenge relating to new education frameworks. The paper identifies key digital literacy and employability skills that students and educators need to develop to better understand and negotiate the changing, digitally focused landscape of the hospi...
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| Veröffentlicht in: | Worldwide hospitality and tourism themes 2020-04, Vol.12 (2), p.113-125 |
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| container_title | Worldwide hospitality and tourism themes |
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| creator | Adeyinka-Ojo, Samuel Lee, Sean Abdullah, Shamsul Kamariah Teo, John |
| description | Purpose
This paper addresses the strategic industry challenge relating to new education frameworks. The paper identifies key digital literacy and employability skills that students and educators need to develop to better understand and negotiate the changing, digitally focused landscape of the hospitality and tourism industry (HTI).
Design/methodology/approach
Content analysis was conducted on relevant literature related to digital technologies and employability skills. In particular, the paper explores the role of digital literacy and employability skills in an emerging digital economy and the disruptive impacts on hospitality and tourism operations.
Findings
There are three key findings related to digital literacy skills and technologies: industry practitioner perspectives, employability skills and experience economy services and disruptive digital innovations. These findings are conceptualised to craft an innovative framework for technology-driven hospitality and tourism curriculum development. The framework developed in this paper will be of interest to both hospitality and tourism educators and managers in the increasingly digitalized Malaysian HTI.
Originality/value
This paper presents an innovative, collaborative framework for hospitality and tourism curriculum development in education and industry to identify and develop the required digital literacy and employability skills. |
| doi_str_mv | 10.1108/WHATT-12-2019-0075 |
| format | Article |
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This paper addresses the strategic industry challenge relating to new education frameworks. The paper identifies key digital literacy and employability skills that students and educators need to develop to better understand and negotiate the changing, digitally focused landscape of the hospitality and tourism industry (HTI).
Design/methodology/approach
Content analysis was conducted on relevant literature related to digital technologies and employability skills. In particular, the paper explores the role of digital literacy and employability skills in an emerging digital economy and the disruptive impacts on hospitality and tourism operations.
Findings
There are three key findings related to digital literacy skills and technologies: industry practitioner perspectives, employability skills and experience economy services and disruptive digital innovations. These findings are conceptualised to craft an innovative framework for technology-driven hospitality and tourism curriculum development. The framework developed in this paper will be of interest to both hospitality and tourism educators and managers in the increasingly digitalized Malaysian HTI.
Originality/value
This paper presents an innovative, collaborative framework for hospitality and tourism curriculum development in education and industry to identify and develop the required digital literacy and employability skills.</description><identifier>ISSN: 1755-4217</identifier><identifier>EISSN: 1755-4217</identifier><identifier>DOI: 10.1108/WHATT-12-2019-0075</identifier><language>eng</language><publisher>Bingley: Emerald Publishing Limited</publisher><subject>Airlines ; Alliances ; Automation ; Content analysis ; Curricula ; Customer relationship management ; Digital economy ; Digital literacy ; Digital technology ; Disruptive innovation ; Higher education ; Hotels & motels ; Internet ; Inventory management ; Restaurants ; Social networks ; Software ; Teachers ; Tourism</subject><ispartof>Worldwide hospitality and tourism themes, 2020-04, Vol.12 (2), p.113-125</ispartof><rights>Emerald Publishing Limited</rights><rights>Emerald Publishing Limited 2020</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c317t-982c95e4ba97609fb3ca2b16a3c1ac90f3d026e4e3b241bb71f8f166292365363</citedby><cites>FETCH-LOGICAL-c317t-982c95e4ba97609fb3ca2b16a3c1ac90f3d026e4e3b241bb71f8f166292365363</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://www.emerald.com/insight/content/doi/10.1108/WHATT-12-2019-0075/full/html$$EHTML$$P50$$Gemerald$$H</linktohtml><link.rule.ids>314,780,784,967,11635,21695,27924,27925,52689,53244</link.rule.ids></links><search><creatorcontrib>Adeyinka-Ojo, Samuel</creatorcontrib><creatorcontrib>Lee, Sean</creatorcontrib><creatorcontrib>Abdullah, Shamsul Kamariah</creatorcontrib><creatorcontrib>Teo, John</creatorcontrib><title>Hospitality and tourism education in an emerging digital economy</title><title>Worldwide hospitality and tourism themes</title><description>Purpose
This paper addresses the strategic industry challenge relating to new education frameworks. The paper identifies key digital literacy and employability skills that students and educators need to develop to better understand and negotiate the changing, digitally focused landscape of the hospitality and tourism industry (HTI).
Design/methodology/approach
Content analysis was conducted on relevant literature related to digital technologies and employability skills. In particular, the paper explores the role of digital literacy and employability skills in an emerging digital economy and the disruptive impacts on hospitality and tourism operations.
Findings
There are three key findings related to digital literacy skills and technologies: industry practitioner perspectives, employability skills and experience economy services and disruptive digital innovations. These findings are conceptualised to craft an innovative framework for technology-driven hospitality and tourism curriculum development. The framework developed in this paper will be of interest to both hospitality and tourism educators and managers in the increasingly digitalized Malaysian HTI.
Originality/value
This paper presents an innovative, collaborative framework for hospitality and tourism curriculum development in education and industry to identify and develop the required digital literacy and employability skills.</description><subject>Airlines</subject><subject>Alliances</subject><subject>Automation</subject><subject>Content analysis</subject><subject>Curricula</subject><subject>Customer relationship management</subject><subject>Digital economy</subject><subject>Digital literacy</subject><subject>Digital technology</subject><subject>Disruptive innovation</subject><subject>Higher education</subject><subject>Hotels & motels</subject><subject>Internet</subject><subject>Inventory management</subject><subject>Restaurants</subject><subject>Social networks</subject><subject>Software</subject><subject>Teachers</subject><subject>Tourism</subject><issn>1755-4217</issn><issn>1755-4217</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2020</creationdate><recordtype>article</recordtype><sourceid>AFKRA</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><recordid>eNptkE1LAzEQhoMoWGr_gKeA52gm2U02N0tRKxS8VDyGbDZbUrqbmmwP--_NWg8KzmUG5n3n40HoFug9AK0ePtbL7ZYAI4yCIpTK8gLNQJYlKRjIy1_1NVqktKc5OKuEojP0uA7p6Adz8MOITd_gIZyiTx12zcmawYce-z43sOtc3Pl-hxu_m_TY2dCHbrxBV605JLf4yXP0_vy0Xa3J5u3ldbXcEMtBDkRVzKrSFbVRUlDV1twaVoMw3IKxira8oUy4wvGaFVDXEtqqBSGYYlyUXPA5ujvPPcbweXJp0Pt8aZ9XasYVSJWlVVaxs8rGkFJ0rT5G35k4aqB6gqW_YWlgeoKlJ1jZBGfT9KM5NP97_gDmX23TasY</recordid><startdate>20200420</startdate><enddate>20200420</enddate><creator>Adeyinka-Ojo, Samuel</creator><creator>Lee, Sean</creator><creator>Abdullah, Shamsul Kamariah</creator><creator>Teo, John</creator><general>Emerald Publishing Limited</general><general>Emerald Group Publishing Limited</general><scope>AAYXX</scope><scope>CITATION</scope><scope>0U~</scope><scope>1-H</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>AFKRA</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>F~G</scope><scope>K6~</scope><scope>L.-</scope><scope>L.0</scope><scope>M0C</scope><scope>PQBIZ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>Q9U</scope></search><sort><creationdate>20200420</creationdate><title>Hospitality and tourism education in an emerging digital economy</title><author>Adeyinka-Ojo, Samuel ; Lee, Sean ; Abdullah, Shamsul Kamariah ; Teo, John</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c317t-982c95e4ba97609fb3ca2b16a3c1ac90f3d026e4e3b241bb71f8f166292365363</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2020</creationdate><topic>Airlines</topic><topic>Alliances</topic><topic>Automation</topic><topic>Content analysis</topic><topic>Curricula</topic><topic>Customer relationship management</topic><topic>Digital economy</topic><topic>Digital literacy</topic><topic>Digital technology</topic><topic>Disruptive innovation</topic><topic>Higher education</topic><topic>Hotels & motels</topic><topic>Internet</topic><topic>Inventory management</topic><topic>Restaurants</topic><topic>Social networks</topic><topic>Software</topic><topic>Teachers</topic><topic>Tourism</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Adeyinka-Ojo, Samuel</creatorcontrib><creatorcontrib>Lee, Sean</creatorcontrib><creatorcontrib>Abdullah, Shamsul Kamariah</creatorcontrib><creatorcontrib>Teo, John</creatorcontrib><collection>CrossRef</collection><collection>Global News & ABI/Inform Professional</collection><collection>Trade PRO</collection><collection>Access via ABI/INFORM (ProQuest)</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ProQuest Central UK/Ireland</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>ProQuest Business Collection</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ABI/INFORM Professional Standard</collection><collection>ABI/INFORM Global</collection><collection>ProQuest One Business</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central Basic</collection><jtitle>Worldwide hospitality and tourism themes</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Adeyinka-Ojo, Samuel</au><au>Lee, Sean</au><au>Abdullah, Shamsul Kamariah</au><au>Teo, John</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Hospitality and tourism education in an emerging digital economy</atitle><jtitle>Worldwide hospitality and tourism themes</jtitle><date>2020-04-20</date><risdate>2020</risdate><volume>12</volume><issue>2</issue><spage>113</spage><epage>125</epage><pages>113-125</pages><issn>1755-4217</issn><eissn>1755-4217</eissn><abstract>Purpose
This paper addresses the strategic industry challenge relating to new education frameworks. The paper identifies key digital literacy and employability skills that students and educators need to develop to better understand and negotiate the changing, digitally focused landscape of the hospitality and tourism industry (HTI).
Design/methodology/approach
Content analysis was conducted on relevant literature related to digital technologies and employability skills. In particular, the paper explores the role of digital literacy and employability skills in an emerging digital economy and the disruptive impacts on hospitality and tourism operations.
Findings
There are three key findings related to digital literacy skills and technologies: industry practitioner perspectives, employability skills and experience economy services and disruptive digital innovations. These findings are conceptualised to craft an innovative framework for technology-driven hospitality and tourism curriculum development. The framework developed in this paper will be of interest to both hospitality and tourism educators and managers in the increasingly digitalized Malaysian HTI.
Originality/value
This paper presents an innovative, collaborative framework for hospitality and tourism curriculum development in education and industry to identify and develop the required digital literacy and employability skills.</abstract><cop>Bingley</cop><pub>Emerald Publishing Limited</pub><doi>10.1108/WHATT-12-2019-0075</doi><tpages>13</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 1755-4217 |
| ispartof | Worldwide hospitality and tourism themes, 2020-04, Vol.12 (2), p.113-125 |
| issn | 1755-4217 1755-4217 |
| language | eng |
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| source | Emerald A-Z Current Journals; Standard: Emerald eJournal Premier Collection |
| subjects | Airlines Alliances Automation Content analysis Curricula Customer relationship management Digital economy Digital literacy Digital technology Disruptive innovation Higher education Hotels & motels Internet Inventory management Restaurants Social networks Software Teachers Tourism |
| title | Hospitality and tourism education in an emerging digital economy |
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