Development of a complementary fuzzy decision support system for employees' performance evaluation

This study aims to improve employee evaluation system in one of the leading automobile manufacturers in Iran by designing a fuzzy decision support system (F.D.S.S.). Since this manufacturer is a large-sized company with over 35,000 employees, the number of managers regularly evaluated requires too m...

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Veröffentlicht in:Economic research - Ekonomska istraživanja 2019-01, Vol.32 (1), p.492-509
Hauptverfasser: Nobari, Sabina Mirzaei, Yousefi, Vahidreza, Mehrabanfar, Ehsan, Jahanikia, Amir Hossein, Khadivi, Amir Mohammad
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container_issue 1
container_start_page 492
container_title Economic research - Ekonomska istraživanja
container_volume 32
creator Nobari, Sabina Mirzaei
Yousefi, Vahidreza
Mehrabanfar, Ehsan
Jahanikia, Amir Hossein
Khadivi, Amir Mohammad
description This study aims to improve employee evaluation system in one of the leading automobile manufacturers in Iran by designing a fuzzy decision support system (F.D.S.S.). Since this manufacturer is a large-sized company with over 35,000 employees, the number of managers regularly evaluated requires too much capacity from the human resource team and hence increases the rate of possible misjudgements. However, the proposed F.D.S.S. can reduce the rate of unfair or inconsistent assessments by converting qualitative assessments of the panel to linguistic variables. This action increases the precision of assessment and improves the quality of evaluations. The proposed F.D.S.S. is compared with a fuzzy TOPSIS method to confirm its reliability and validity in which the results show consistency with fuzzy TOPSIS. As a result, the F.D.S.S. is implemented for evaluation of managers in this automobile company instead of the traditional method.
doi_str_mv 10.1080/1331677X.2018.1556106
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1848-9664
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subjects Decision support systems
Economic theory
Employee evaluation
Employees
fuzzy decision support systems
fuzzy logic
fuzzy TOPSIS
Motor cars
Reliability
Teams
title Development of a complementary fuzzy decision support system for employees' performance evaluation
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