CONNECTING the DESIGN of SOFTWARE to the DESIGN of WORK

When interactive software is designed, much about the work of its users is also defined. The software embodies a model of work processes for its end users because part of its job is to manage the content, format, and sequencing of the information that users need to do their work. The effect is that...

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Veröffentlicht in:Communications of the ACM 1999-01, Vol.42 (1), p.38
Hauptverfasser: BUTLER, KEITH A, ESPOSITO, CHRIS, HEBRON, RON
Format: Magazinearticle
Sprache:eng
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