The effect of task uncertainty, decentralization and AIS characteristics on the performance of AIS: an empirical case in Taiwan

This study investigated the fit between contingency variables (e.g. task uncertainty and decentralization) in accounting information systems (AIS); a good fit is assumed to improve user satisfaction. We divided task uncertainty into two dimensions: variability and analyzability. We chose information...

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Veröffentlicht in:Information & management 2003-08, Vol.40 (7), p.691-703
Hauptverfasser: Chang, Ruey-Dang, Chang, Yeun-Wen, Paper, David
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container_title Information & management
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creator Chang, Ruey-Dang
Chang, Yeun-Wen
Paper, David
description This study investigated the fit between contingency variables (e.g. task uncertainty and decentralization) in accounting information systems (AIS); a good fit is assumed to improve user satisfaction. We divided task uncertainty into two dimensions: variability and analyzability. We chose information scope, timeliness, and aggregation as the AIS characteristics to be studied within each dimension. User satisfaction was adopted as a surrogate to measure the performance of AIS. The responses of 126 managers were drawn from a cross-industry sample in Taiwan. Multiple regression models were employed to test the hypotheses. The results of the empirical test led us to two results: (1) broad-scope information (external environment or future-oriented information) promotes user satisfaction in high task variability situations, and (2) in a highly decentralized organization, broad-scope, timely, and aggregated information will also facilitate user satisfaction.
doi_str_mv 10.1016/S0378-7206(02)00097-6
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source Elsevier ScienceDirect Journals
subjects Accounting information systems (AIS)
Accounting systems
Applied sciences
Computer science
control theory
systems
Contingency theory
Decentralization
End users
Exact sciences and technology
Information characteristics
Information system (IS)
Information systems
Information systems. Data bases
Mathematical models
Memory organisation. Data processing
Performance evaluation
Regression analysis
Software
Studies
Task uncertainty
User satisfaction
title The effect of task uncertainty, decentralization and AIS characteristics on the performance of AIS: an empirical case in Taiwan
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