Mobile care service for psychiatric urgencies and emergencies: perception of nursing workers

To understand how the nursing staff perceives the care provided to people in situations of psychiatric urgencies and emergencies in the Mobile Emergency Care Service (SAMU - Serviço de Atendimento Móvel de Urgência). Descriptive and qualitative study conducted in the Northeast region of Brazil with...

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Veröffentlicht in:Revista Brasileira de Enfermagem 2020-01, Vol.73 (1), p.e20180214-9
Hauptverfasser: Oliveira, Lucídio Clebeson de, Menezes, Harlon França de, Oliveira, Richardson Lemos de, Lima, Dhyanine Morais de, Fernandes, Sâmara Fontes, Silva, Richardson Augusto Rosendo da
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container_issue 1
container_start_page e20180214
container_title Revista Brasileira de Enfermagem
container_volume 73
creator Oliveira, Lucídio Clebeson de
Menezes, Harlon França de
Oliveira, Richardson Lemos de
Lima, Dhyanine Morais de
Fernandes, Sâmara Fontes
Silva, Richardson Augusto Rosendo da
description To understand how the nursing staff perceives the care provided to people in situations of psychiatric urgencies and emergencies in the Mobile Emergency Care Service (SAMU - Serviço de Atendimento Móvel de Urgência). Descriptive and qualitative study conducted in the Northeast region of Brazil with 34 of the SAMU nursing workers. Data were obtained by semi-structured interviews and processed by the Thematic Analysis. The analysis of interviews allowed the identification of three categories: mechanical practice, need for qualification and (de)humanization of care. The results showed that the care offered to users in psychiatric urgency or emergency situations is based on mechanistic and specific actions. Nursing workers perceive that the care for people in situations of psychiatric urgency and emergency in SAMU is mainly based on physical and chemical containment measures, performing a little resolute and dehumanized care and raising the need for professional qualification.
doi_str_mv 10.1590/0034-7167-2018-0214
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subjects Brazil
Emergency medical care
Emergency Medical Services
Emergency Medical Services - methods
Emergency Medical Services - standards
Emergency Services, Psychiatric - methods
Emergency Services, Psychiatric - standards
Humans
Mental disorders
Mental Health
Mental health care
Nurses
Nurses - psychology
Nurses - statistics & numerical data
NURSING
Nursing care
Perception
Psychiatric Emergency Services
Qualitative Research
title Mobile care service for psychiatric urgencies and emergencies: perception of nursing workers
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