The critical success factors of using social media for supply chain social sustainability in the freight logistics industry

This paper pioneers the investigation of the significant factors that influence corporate decisions on the use of social media for supply chain social sustainability, and it highlights a crucial research area that is currently understudied in supply chain management literature. A theoretical framewo...

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Veröffentlicht in:	International journal of production research 2020-03, Vol.58 (5), p.1522-1539
Hauptverfasser:	Orji, Ifeyinwa Juliet, Kusi-Sarpong, Simonov, Gupta, Himanshu
Format:	Artikel
Sprache:	eng
Schlagworte:	Best-Worst Method critical success factors Customer satisfaction Digital media freight logistics industry Logistics social media Social networks Social sustainability Success factors supply chain social sustainability Supply chains Sustainability
Online-Zugang:	Volltext
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