Social well-being and transformative service research: evidence from China

Purpose This empirical study aims to investigate the influence of socially supportive services provided by commercial senior living services on older customers’ social well-being. This study seeks to test the moderating role of social connectedness on the above associations. It explores necessary co...

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Veröffentlicht in:	The Journal of services marketing 2019-12, Vol.33 (6), p.735-750
Hauptverfasser:	Feng, Kuo, Altinay, Levent, Olya, Hossein
Format:	Artikel
Sprache:	eng
Schlagworte:	Aging Customer services Employees Financial services Health Loneliness Older people Population Social exchange theory Social interaction Social support Sociology Studies
Online-Zugang:	Volltext
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