The role of mental accounting in consumer credit decision processes

The role of mental accounts in consumer credit decision making was investigated. First, in a conversation-based process-tracing study, 96 adults with experience of credit were presented with minimal descriptions of three instalment credit options in realistic consumer scenarios. They chose a credit...

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Veröffentlicht in:Hemispheres (Wrocław, Poland) Poland), 2006-08, Vol.27 (4), p.571-588
Hauptverfasser: Ranyard, Rob, Hinkley, Lisa, Williamson, Janis, McHugh, Sandie
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Sprache:eng
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