Exploring complexity and contradiction in information technology outsourcing: A set-theoretical approach

•IT outsourcing faces the tension between exploration-exploitation activities.•Cost reduction practices such as having detailed contracts impede strategic innovation.•“Best-of-breed” configuration emerges as an approach to overcome outsourcing tensions.•Combining transaction-based and portfolio-base...

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Veröffentlicht in:	The journal of strategic information systems 2019-09, Vol.28 (3), p.330-355
Hauptverfasser:	Bui, Quang Neo, Leo, Ezekiel, Adelakun, Olayele
Format:	Artikel
Sprache:	eng
Schlagworte:	Best practice Configuration Cost reduction Information technology Innovation paradox Innovations IT outsourcing Outsourcing Portfolio-based governance Set-theoretic
Online-Zugang:	Volltext
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