A survey of total quality management in Iran: Barriers to successful implementation in health care organizations

The objective of this research is to investigate the success of TQM and barriers to its successful implementation in health care services organizations in Isfahan province, Iran, 2004. This descriptive and cross-sectional research was done via two questionnaires (TQM success and its barriers). The s...

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Veröffentlicht in:	International journal of health care quality assurance 2005-06, Vol.18 (4/5), p.R12
1. Verfasser:	Ali Mohammad Mosadegh Rad
Format:	Artikel
Sprache:	eng
Schlagworte:	Corporate culture Customer satisfaction Customers Effectiveness studies Employees Health care expenditures Health care industry Health care policy Managers Patient satisfaction Philosophy Quality improvement Quality management Success Total quality
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