Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work

No work is inherently either visible or invisible. We always “see” work through a selection of indicators: straining muscles, finished artifacts, a changed state of affairs. The indicators change with context, and that context becomes a negotiation about the relationship between visible and invisibl...

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Veröffentlicht in:Computer supported cooperative work 1999-03, Vol.8 (1-2), p.9-30
Hauptverfasser: Star, Susan Leigh, Strauss, Anselm
Format: Artikel
Sprache:eng
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