Defining the characteristics of a lingering crisis: Lessons from the National Zoo

This article begins to define the characteristics of a new type of organizational crisis—a “lingering crisis.” A qualitative case study involving the National Zoo indicated that a lingering crisis may involve (1) multiple events occurring over an extended timeframe; (2) intense media scrutiny; (3) e...

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Veröffentlicht in:	Public relations review 2006-06, Vol.32 (2), p.160-167
Hauptverfasser:	DeVries, David S., Fitzpatrick, Kathy R.
Format:	Artikel
Sprache:	eng
Schlagworte:	Crisis management Intense media scrutiny Lingering crisis Management of crises Organizational behavior Organizational crisis Public relations Studies Zoos
Online-Zugang:	Volltext
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