Choice Behavior Under Time-Variant Quality: State Dependence Versus "Play-It-by-Ear" in Selecting Ski Resorts

In past studies of consumer loyalty changes in brand attributes over time were generally unobservable and treated as additional model parameters. In this study we consider ski resorts, for which observable quality attributes change frequently. Using a repeated-purchase model with observed time-varia...

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Veröffentlicht in:Journal of business & economic statistics 2004-04, Vol.22 (2), p.214-224
Hauptverfasser: Moeltner, Klaus, Englin, Jeffrey
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Englin, Jeffrey
description In past studies of consumer loyalty changes in brand attributes over time were generally unobservable and treated as additional model parameters. In this study we consider ski resorts, for which observable quality attributes change frequently. Using a repeated-purchase model with observed time-variant brand attributes, indicators for state dependence, and individual heterogeneity, we show that purchase history and time-variant site characteristics have a significant and offsetting effect on repurchase decisions. This suggests a third category of consumer along with habit formers and variety seekers, the "play-it-by-ear" type, who, unaffected by purchase history, moves across brands in pursuit of high quality.
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ispartof Journal of business & economic statistics, 2004-04, Vol.22 (2), p.214-224
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1537-2707
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subjects Brand loyalty
Brands
Business studies
Consumer behavior
Consumers
Discounts
Economic behaviour
Economic models
Economic statistics
Expected utility
Marketing
Parametric models
Probability
Product choice
Quality standards
Random parameters
Recreation
Repeated brand choice
Resorts & spas
Simulated choice probabilities
Ski resorts
Skiing
Skis
Snow
Statistical methods
Statistics
Studies
Time
Time dependence
Time-variant quality features
U.S.A
Variables
title Choice Behavior Under Time-Variant Quality: State Dependence Versus "Play-It-by-Ear" in Selecting Ski Resorts
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