Customer-pulled and provider-pushed pathways for product-service system: The contingent effect of the business ecosystems

PurposeThe purpose of this paper is to investigate distinctive pathways for product-service system (PSS) development. Moreover, it investigates the contingent effect of the business ecosystem (BE) in terms of being provider-pushed or customer-pulled.Design/methodology/approachThe study adopted a cas...

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Veröffentlicht in:	Journal of manufacturing technology management 2019-01, Vol.30 (4), p.729-747
Hauptverfasser:	Pereira, Veridiana Rotondaro, Kreye, Melanie E., Carvalho, Marly Monteiro de
Format:	Artikel
Sprache:	eng
Schlagworte:	Advanced manufacturing technologies Cash flow Customer services Customers Dependence Health care Health care industry Manufacturing Product development
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