Six Sigma Availability Management of Information Technology in the Office of the Chief Technology Officer of Washington, DC

Imagine the potential implications of a well-timed and successful terrorist strike that begins by crippling the information technology infrastructure of the government of Washington, DC. The Office of the Chief Technology Officer (OCTO) of the Government of the District of Columbia (Washington, DC)...

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Veröffentlicht in:	Total quality management & business excellence 2004-07, Vol.15 (5-6), p.679-687
Hauptverfasser:	Bigio, David, Edgeman, Rick L., Ferleman, Thomas
Format:	Artikel
Sprache:	eng
Schlagworte:	Alliances Availability management Government agencies house of quality Information technology National security Quality control Six Sigma Studies
Online-Zugang:	Volltext
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