Relationships Between Job Skills and Performance: A Study of Webmasters
The main purpose of this study is to determine the mix of organizational and technical skills demanded of Webmasters, and the degree to which those skills influence job performance. The study is composed of two parts. First, a job-content analysis of 800 Webmaster positions is conducted in order to...
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| Veröffentlicht in: | Journal of management information systems 2002, Vol.18 (3), p.71-96 |
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| creator | Wade, Michael R. Parent, Michael |
| description | The main purpose of this study is to determine the mix of organizational and technical skills demanded of Webmasters, and the degree to which those skills influence job performance. The study is composed of two parts. First, a job-content analysis of 800 Webmaster positions is conducted in order to determine the mix of skills demanded of Webmasters by employers. Second, a survey of 232 Webmasters is conducted to test the relationships between those skills and job performance. The job-content analysis suggested that employers seek technical skills over organizational skills, and, in contrast, the survey results showed that Webmasters regard organizational skills as more important in performing their jobs. Structured equation modeling on the survey data showed that deficiency in both technical and organizational skills leads to lower job performance. Moreover, the effect of organizational skill deficiencies on job performance was found to be larger than that of technical skill deficiencies. For researchers, the establishment of an empirical link between job skills and job performance opens the field to further research in the skills of information systems personnel. For employers, the results suggest more attention should be paid to attracting organizational skills when recruiting information systems personnel, such as Webmasters. |
| doi_str_mv | 10.1080/07421222.2002.11045694 |
| format | Article |
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The study is composed of two parts. First, a job-content analysis of 800 Webmaster positions is conducted in order to determine the mix of skills demanded of Webmasters by employers. Second, a survey of 232 Webmasters is conducted to test the relationships between those skills and job performance. The job-content analysis suggested that employers seek technical skills over organizational skills, and, in contrast, the survey results showed that Webmasters regard organizational skills as more important in performing their jobs. Structured equation modeling on the survey data showed that deficiency in both technical and organizational skills leads to lower job performance. Moreover, the effect of organizational skill deficiencies on job performance was found to be larger than that of technical skill deficiencies. For researchers, the establishment of an empirical link between job skills and job performance opens the field to further research in the skills of information systems personnel. 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| subjects | Content analysis Electronic commerce ELECTRONIC COMMERCE INDIVIDUAL LEVEL PERFORMANCE INFORMATION SYSTEMS SKILLS INFORMATION SYSTEMS STAFFING INTERNET ORGANIZATIONAL SKILLS PLS TECHNICAL SKILLS WEBMASTERS Employee skills Employers End users Information storage and retrieval systems Information systems Information technology Internet Job descriptions Job performance Job performance evaluation Knowledge Management information systems Management science Managerial skills Professionals Skills Studies User services Webmasters |
| title | Relationships Between Job Skills and Performance: A Study of Webmasters |
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