CLAUDETTE: an automated detector of potentially unfair clauses in online terms of service

Terms of service of on-line platforms too often contain clauses that are potentially unfair to the consumer. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses. Results show that the proposed system could provide a valuable too...

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Veröffentlicht in:Artificial intelligence and law 2019-06, Vol.27 (2), p.117-139
Hauptverfasser: Lippi, Marco, Pałka, Przemysław, Contissa, Giuseppe, Lagioia, Francesca, Micklitz, Hans-Wolfgang, Sartor, Giovanni, Torroni, Paolo
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container_end_page 139
container_issue 2
container_start_page 117
container_title Artificial intelligence and law
container_volume 27
creator Lippi, Marco
Pałka, Przemysław
Contissa, Giuseppe
Lagioia, Francesca
Micklitz, Hans-Wolfgang
Sartor, Giovanni
Torroni, Paolo
description Terms of service of on-line platforms too often contain clauses that are potentially unfair to the consumer. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses. Results show that the proposed system could provide a valuable tool for lawyers and consumers alike.
doi_str_mv 10.1007/s10506-019-09243-2
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language eng
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source HeinOnline Law Journal Library; SpringerLink Journals - AutoHoldings
subjects Artificial Intelligence
Clauses
Computer Science
Consumer protection
Detectors
Information Storage and Retrieval
Intellectual Property
IT Law
Law schools
Legal Aspects of Computing
Machine learning
Media Law
Online services
Philosophy of Law
title CLAUDETTE: an automated detector of potentially unfair clauses in online terms of service
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