The Impact of Role Variables on IS Personnel Work Attitudes and Intentions

This study examines the antecedents of job satisfaction, commitment, and turnover intentions for 229 information systems (IS) personnel employed within several industries. The antecedents studied include boundary spanning, role ambiguity, and role conflict. A model of these variables was built and t...

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Veröffentlicht in:MIS quarterly 1985-12, Vol.9 (4), p.341-356
1. Verfasser: Baroudi, Jack J.
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description This study examines the antecedents of job satisfaction, commitment, and turnover intentions for 229 information systems (IS) personnel employed within several industries. The antecedents studied include boundary spanning, role ambiguity, and role conflict. A model of these variables was built and tested using path analysis. Role ambiguity was found to be the most dysfunctional variable for IS personnel, accounting for 10.3%, 20.2% and 22.2% of the variance in turnover intentions, commitment, and job satisfaction. This information is used to make recommendations to IS management. Finally, recommendations and directions are suggested regarding future research.
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source Business Source Complete; Jstor Complete Legacy
subjects Ambiguity
Business structures
Coefficients
Data processing
Employee attitude
Employee turnover
Information systems
Intelligence quotient
Job satisfaction
Linear regression
Management information systems
Modeling
Organizational behavior
Personnel selection
Research design
Role conflict
Roles
Studies
Theory and Research
title The Impact of Role Variables on IS Personnel Work Attitudes and Intentions
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