Community pharmacist's knowledge, attitude, roles and practices towards patient‐centred care in Saudi Arabia: a systematic review of the literature
Objectives This study aimed to evaluate published original studies in Saudi Arabia about knowledge, attitude, roles and practices of community pharmacists in providing patient‐centred care services. Methods Systematic searching of original studies published between 1 January 2007 and 31 December 201...
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Veröffentlicht in: | Journal of pharmaceutical health services research 2019-03, Vol.10 (1), p.101-115 |
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creator | Rasheed, Muhammad Kamran Hasan, Syed Shahzad Babar, Zaheer‐Ud‐Din |
description | Objectives
This study aimed to evaluate published original studies in Saudi Arabia about knowledge, attitude, roles and practices of community pharmacists in providing patient‐centred care services.
Methods
Systematic searching of original studies published between 1 January 2007 and 31 December 2017 using electronic databases: PubMed, International Pharmaceutical s, Scopus, Science Direct, Cochrane Library, TRiP database, Springer Link and Google Scholar. Studies were included if they outlined community pharmacist's knowledge, role, attitude and professional practice behaviours towards patient‐centred care provided by pharmacists alone or in collaboration with other healthcare professional (s). The studies were identified, and data were extracted independently by two reviewers. The modified Newcastle‐Ottawa scale for cross‐sectional studies was used to assess the quality of each study.
Key findings
Twenty‐four original studies conducted in Saudi Arabia were included. Majority of studies were questionnaire‐based surveys (62.5%). One quarter of the studies investigated knowledge, roles and attitude of community pharmacists about irrational dispensing and prescribing of antibiotics and prescription only medicines. Included studies highlighted numerous gaps in knowledge, attitude, roles and practices of community pharmacists in Saudi Arabia in providing efficient patient‐centred care services. Lack of knowledge and time, absence of pharmacy information database, deficiency of continued professional development training, unavailability of adverse drug reaction reporting forms and professional and cultural issues were some of the barriers in providing patient‐centred care.
Conclusions
The studies showed that although community pharmacists in Saudi Arabia do provide medicine counselling and other patient‐centred care services; however, these services need substantial improvement. This review may be useful for policy makers, regulators, pharmacy educators and researchers in understanding the work being performed in the community pharmacy setting in Saudi Arabia. |
doi_str_mv | 10.1111/jphs.12264 |
format | Article |
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This study aimed to evaluate published original studies in Saudi Arabia about knowledge, attitude, roles and practices of community pharmacists in providing patient‐centred care services.
Methods
Systematic searching of original studies published between 1 January 2007 and 31 December 2017 using electronic databases: PubMed, International Pharmaceutical s, Scopus, Science Direct, Cochrane Library, TRiP database, Springer Link and Google Scholar. Studies were included if they outlined community pharmacist's knowledge, role, attitude and professional practice behaviours towards patient‐centred care provided by pharmacists alone or in collaboration with other healthcare professional (s). The studies were identified, and data were extracted independently by two reviewers. The modified Newcastle‐Ottawa scale for cross‐sectional studies was used to assess the quality of each study.
Key findings
Twenty‐four original studies conducted in Saudi Arabia were included. Majority of studies were questionnaire‐based surveys (62.5%). One quarter of the studies investigated knowledge, roles and attitude of community pharmacists about irrational dispensing and prescribing of antibiotics and prescription only medicines. Included studies highlighted numerous gaps in knowledge, attitude, roles and practices of community pharmacists in Saudi Arabia in providing efficient patient‐centred care services. Lack of knowledge and time, absence of pharmacy information database, deficiency of continued professional development training, unavailability of adverse drug reaction reporting forms and professional and cultural issues were some of the barriers in providing patient‐centred care.
Conclusions
The studies showed that although community pharmacists in Saudi Arabia do provide medicine counselling and other patient‐centred care services; however, these services need substantial improvement. This review may be useful for policy makers, regulators, pharmacy educators and researchers in understanding the work being performed in the community pharmacy setting in Saudi Arabia.</description><identifier>ISSN: 1759-8885</identifier><identifier>EISSN: 1759-8893</identifier><identifier>DOI: 10.1111/jphs.12264</identifier><language>eng</language><publisher>London: Wiley Subscription Services, Inc</publisher><subject>Attitudes ; community pharmacy ; Knowledge ; patient‐centred care ; Pharmacists ; practices ; Saudi Arabia ; Studies</subject><ispartof>Journal of pharmaceutical health services research, 2019-03, Vol.10 (1), p.101-115</ispartof><rights>2018 Royal Pharmaceutical Society</rights><rights>JPHSR © 2019 Royal Pharmaceutical Society</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c3374-d78308c9b36abce36c01a96e941da2e82c794056a7e7794080dc983c2ae377fc3</citedby><cites>FETCH-LOGICAL-c3374-d78308c9b36abce36c01a96e941da2e82c794056a7e7794080dc983c2ae377fc3</cites><orcidid>0000-0002-4058-2215 ; 0000-0001-5007-4145</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://onlinelibrary.wiley.com/doi/pdf/10.1111%2Fjphs.12264$$EPDF$$P50$$Gwiley$$H</linktopdf><linktohtml>$$Uhttps://onlinelibrary.wiley.com/doi/full/10.1111%2Fjphs.12264$$EHTML$$P50$$Gwiley$$H</linktohtml><link.rule.ids>315,782,786,1419,27931,27932,45581,45582</link.rule.ids></links><search><creatorcontrib>Rasheed, Muhammad Kamran</creatorcontrib><creatorcontrib>Hasan, Syed Shahzad</creatorcontrib><creatorcontrib>Babar, Zaheer‐Ud‐Din</creatorcontrib><title>Community pharmacist's knowledge, attitude, roles and practices towards patient‐centred care in Saudi Arabia: a systematic review of the literature</title><title>Journal of pharmaceutical health services research</title><description>Objectives
This study aimed to evaluate published original studies in Saudi Arabia about knowledge, attitude, roles and practices of community pharmacists in providing patient‐centred care services.
Methods
Systematic searching of original studies published between 1 January 2007 and 31 December 2017 using electronic databases: PubMed, International Pharmaceutical s, Scopus, Science Direct, Cochrane Library, TRiP database, Springer Link and Google Scholar. Studies were included if they outlined community pharmacist's knowledge, role, attitude and professional practice behaviours towards patient‐centred care provided by pharmacists alone or in collaboration with other healthcare professional (s). The studies were identified, and data were extracted independently by two reviewers. The modified Newcastle‐Ottawa scale for cross‐sectional studies was used to assess the quality of each study.
Key findings
Twenty‐four original studies conducted in Saudi Arabia were included. Majority of studies were questionnaire‐based surveys (62.5%). One quarter of the studies investigated knowledge, roles and attitude of community pharmacists about irrational dispensing and prescribing of antibiotics and prescription only medicines. Included studies highlighted numerous gaps in knowledge, attitude, roles and practices of community pharmacists in Saudi Arabia in providing efficient patient‐centred care services. Lack of knowledge and time, absence of pharmacy information database, deficiency of continued professional development training, unavailability of adverse drug reaction reporting forms and professional and cultural issues were some of the barriers in providing patient‐centred care.
Conclusions
The studies showed that although community pharmacists in Saudi Arabia do provide medicine counselling and other patient‐centred care services; however, these services need substantial improvement. This review may be useful for policy makers, regulators, pharmacy educators and researchers in understanding the work being performed in the community pharmacy setting in Saudi Arabia.</description><subject>Attitudes</subject><subject>community pharmacy</subject><subject>Knowledge</subject><subject>patient‐centred care</subject><subject>Pharmacists</subject><subject>practices</subject><subject>Saudi Arabia</subject><subject>Studies</subject><issn>1759-8885</issn><issn>1759-8893</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2019</creationdate><recordtype>article</recordtype><recordid>eNp9kM1KAzEUhQdRsNRufIKAC0FsnUymk4y7UtQqBYXqerhN7tjU-TPJWLrzEdz4gj6JqSMuPZtzLnz3XjhBcEzDEfW6WDcrO6JRlMR7QY_ycToUImX7f1mMD4OBtevQiwmRJGkv-JzWZdlW2m1JswJTgtTWnVryUtWbAtUznhNwTrtW-WTqAi2BSpHGgHRa-snVGzDKkgacxsp9vX9IbwYVkWCQ6IosoFWaTAwsNVwSIHZrHZYel8Tgm8YNqXPiVkgK7dCAaw0eBQc5FBYHv94Pnq6vHqez4fz-5nY6mQ8lYzweKi5YKGS6ZAksJbJEhhTSBNOYKohQRJKncThOgCPfJREqmQomI0DGeS5ZPzjp7jamfm3Rumxdt6byL7OIcrFrNYk9ddZR0tTWGsyzxugSzDajYbZjsl3z2U_zHqYdvNEFbv8hs7uH2aLb-QbIiYmM</recordid><startdate>201903</startdate><enddate>201903</enddate><creator>Rasheed, Muhammad Kamran</creator><creator>Hasan, Syed Shahzad</creator><creator>Babar, Zaheer‐Ud‐Din</creator><general>Wiley Subscription Services, Inc</general><scope>AAYXX</scope><scope>CITATION</scope><orcidid>https://orcid.org/0000-0002-4058-2215</orcidid><orcidid>https://orcid.org/0000-0001-5007-4145</orcidid></search><sort><creationdate>201903</creationdate><title>Community pharmacist's knowledge, attitude, roles and practices towards patient‐centred care in Saudi Arabia: a systematic review of the literature</title><author>Rasheed, Muhammad Kamran ; Hasan, Syed Shahzad ; Babar, Zaheer‐Ud‐Din</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c3374-d78308c9b36abce36c01a96e941da2e82c794056a7e7794080dc983c2ae377fc3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2019</creationdate><topic>Attitudes</topic><topic>community pharmacy</topic><topic>Knowledge</topic><topic>patient‐centred care</topic><topic>Pharmacists</topic><topic>practices</topic><topic>Saudi Arabia</topic><topic>Studies</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Rasheed, Muhammad Kamran</creatorcontrib><creatorcontrib>Hasan, Syed Shahzad</creatorcontrib><creatorcontrib>Babar, Zaheer‐Ud‐Din</creatorcontrib><collection>CrossRef</collection><jtitle>Journal of pharmaceutical health services research</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Rasheed, Muhammad Kamran</au><au>Hasan, Syed Shahzad</au><au>Babar, Zaheer‐Ud‐Din</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Community pharmacist's knowledge, attitude, roles and practices towards patient‐centred care in Saudi Arabia: a systematic review of the literature</atitle><jtitle>Journal of pharmaceutical health services research</jtitle><date>2019-03</date><risdate>2019</risdate><volume>10</volume><issue>1</issue><spage>101</spage><epage>115</epage><pages>101-115</pages><issn>1759-8885</issn><eissn>1759-8893</eissn><abstract>Objectives
This study aimed to evaluate published original studies in Saudi Arabia about knowledge, attitude, roles and practices of community pharmacists in providing patient‐centred care services.
Methods
Systematic searching of original studies published between 1 January 2007 and 31 December 2017 using electronic databases: PubMed, International Pharmaceutical s, Scopus, Science Direct, Cochrane Library, TRiP database, Springer Link and Google Scholar. Studies were included if they outlined community pharmacist's knowledge, role, attitude and professional practice behaviours towards patient‐centred care provided by pharmacists alone or in collaboration with other healthcare professional (s). The studies were identified, and data were extracted independently by two reviewers. The modified Newcastle‐Ottawa scale for cross‐sectional studies was used to assess the quality of each study.
Key findings
Twenty‐four original studies conducted in Saudi Arabia were included. Majority of studies were questionnaire‐based surveys (62.5%). One quarter of the studies investigated knowledge, roles and attitude of community pharmacists about irrational dispensing and prescribing of antibiotics and prescription only medicines. Included studies highlighted numerous gaps in knowledge, attitude, roles and practices of community pharmacists in Saudi Arabia in providing efficient patient‐centred care services. Lack of knowledge and time, absence of pharmacy information database, deficiency of continued professional development training, unavailability of adverse drug reaction reporting forms and professional and cultural issues were some of the barriers in providing patient‐centred care.
Conclusions
The studies showed that although community pharmacists in Saudi Arabia do provide medicine counselling and other patient‐centred care services; however, these services need substantial improvement. This review may be useful for policy makers, regulators, pharmacy educators and researchers in understanding the work being performed in the community pharmacy setting in Saudi Arabia.</abstract><cop>London</cop><pub>Wiley Subscription Services, Inc</pub><doi>10.1111/jphs.12264</doi><tpages>15</tpages><orcidid>https://orcid.org/0000-0002-4058-2215</orcidid><orcidid>https://orcid.org/0000-0001-5007-4145</orcidid><oa>free_for_read</oa></addata></record> |
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source | Access via Wiley Online Library; Oxford University Press Journals All Titles (1996-Current) |
subjects | Attitudes community pharmacy Knowledge patient‐centred care Pharmacists practices Saudi Arabia Studies |
title | Community pharmacist's knowledge, attitude, roles and practices towards patient‐centred care in Saudi Arabia: a systematic review of the literature |
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