A comparison of face-to-face and virtual software development teams

Looks at new communications technologies, such as videoconferencing systems, which have enabled the creation of "virtual organizations" and "virtual teams". Investigates the hypotheses that both "social presence" and "media richness" associated with a communic...

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Veröffentlicht in:Team performance management 2002-02, Vol.8 (1/2), p.39-48
1. Verfasser: Andres, Hayward P
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description Looks at new communications technologies, such as videoconferencing systems, which have enabled the creation of "virtual organizations" and "virtual teams". Investigates the hypotheses that both "social presence" and "media richness" associated with a communication medium used to support geographically-dispersed software development teams, will have a significant impact on team productivity, perceived interaction quality, and group process satisfaction. Results supported the predicted superiority of the face-to-face setting over the videoconferencing setting with regard to team productivity. They also indicated that a communication medium characterized as high in both "media richness" and "social presence" can engender a greater sense of interaction quality. There were no significant differences between the face-to-face and videoconferencing settings for group process satisfaction.
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identifier ISSN: 1352-7592
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source Emerald Journals; Standard: Emerald eJournal Premier Collection
subjects Collaboration
Communication
Communications networks
Computer mediated communication
Decision making
Decision support systems
Group dynamics
Hypotheses
Investigations
Media richness
Meetings
Nonverbal communication
Problem solving
Productivity
Software
Software development
Studies
Teamwork
Technological change
Technology
Video teleconferencing
Virtual teams
title A comparison of face-to-face and virtual software development teams
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