M‐payment service: Interplay of perceived risk, benefit, and trust in service adoption

This study aimed to examine the effects of perceived risk, perceived benefits, and trust on consumers’ intention to use mobile payment, or m‐payment. In addition, different effects of some demographic factors (e.g., income, age, education) on m‐payment usage were examined. The sample of 457 responde...

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Veröffentlicht in:Human factors and ergonomics in manufacturing & service industries 2019-01, Vol.29 (1), p.31-43
Hauptverfasser: Park, Jungkun, Amendah, Eklou, Lee, Younghee, Hyun, Hyowon
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Sprache:eng
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