The role of users in training for service professions in the context of tutorial interactions

This article aims at describing in a methodical way how work situations involving the provision of services to “users” may entail specific contingencies and opportunities for novice workers when they have to learn practical skills during internships. The paper is based on video-ethnographic case stu...

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Veröffentlicht in:	Formation, emploi emploi, 2018-01 (141), p.45
1. Verfasser:	Filliettaz, Laurent
Format:	Artikel
Sprache:	fre
Schlagworte:	Case studies Childhood Children Elementary education Ethnography Participation Patients Tasks Training Tutoring
Online-Zugang:	Volltext
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