Understanding and meeting the challenges of consumer/tourist experience research
This paper seeks to provide a framework that will help us identify and better understand the major challenges we face in consumer/tourist experience research. These challenges have both theoretical and managerial dimensions. Based on an extensive and comprehensive review of the current literature in...
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| Veröffentlicht in: | The international journal of tourism research 2009-03, Vol.11 (2), p.111-126 |
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| container_end_page | 126 |
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| container_title | The international journal of tourism research |
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| creator | Ritchie, J. R. Brent Hudson, Simon |
| description | This paper seeks to provide a framework that will help us identify and better understand the major challenges we face in consumer/tourist experience research. These challenges have both theoretical and managerial dimensions. Based on an extensive and comprehensive review of the current literature in the field, we have categorised extant knowledge into six main streams of theoretical thinking and empirical research. These streams were identified as the fundamentals of the experience, experience‐seeking behaviours, methodologies used in experience research, the nature of specific tourism experiences, managerial issues in the design and delivery of experiences, and the evolutionary trail of experience thinking. Copyright © 2009 John Wiley & Sons, Ltd. |
| doi_str_mv | 10.1002/jtr.721 |
| format | Article |
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| fulltext | fulltext |
| identifier | ISSN: 1099-2340 |
| ispartof | The international journal of tourism research, 2009-03, Vol.11 (2), p.111-126 |
| issn | 1099-2340 1522-1970 |
| language | eng |
| recordid | cdi_proquest_journals_214523058 |
| source | Wiley Online Library Journals Frontfile Complete; Business Source Complete |
| subjects | Consumer behavior consumer/tourist experience research Research methodology Studies Tourism understanding challenges |
| title | Understanding and meeting the challenges of consumer/tourist experience research |
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