Knowledge management in small and medium enterprises: a structured literature review

Purpose This paper aims to review and critique the knowledge management (KM) literature within small and medium enterprises (SMEs), offers an overview of the state of research and outline a future research agenda. Design/methodology/approach Papers published in KM journals are analysed using a struc...

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Veröffentlicht in:Journal of knowledge management 2016-04, Vol.20 (2), p.258-291
Hauptverfasser: Massaro, Maurizio, Handley, Karen, Bagnoli, Carlo, Dumay, John
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container_end_page 291
container_issue 2
container_start_page 258
container_title Journal of knowledge management
container_volume 20
creator Massaro, Maurizio
Handley, Karen
Bagnoli, Carlo
Dumay, John
description Purpose This paper aims to review and critique the knowledge management (KM) literature within small and medium enterprises (SMEs), offers an overview of the state of research and outline a future research agenda. Design/methodology/approach Papers published in KM journals are analysed using a structured literature review methodology. The paper analyses 89 papers published in ten journals specialising in the field of KM. Findings KM within SMEs is a research area of growing importance. Findings show that literature on KM in SMEs is fragmented and dominated by unrelated research, with few comparative studies between countries and several countries receiving little attention. Additionally, different definitions of SMEs are used and different kinds of SMEs (e.g. micro, small and medium) are often treated as equivalent, making comparison almost impossible. The results show a failure to address the implications of findings for practitioners and policymakers, which risks relegating the KM research on SMEs to irrelevance. Originality/value The paper presents a comprehensive structured literature review of the articles published in KM journals. The paper’s findings can offer insights into future research avenues.
doi_str_mv 10.1108/JKM-08-2015-0320
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subjects Accounting
Comparative studies
Content analysis
Design analysis
Economic crisis
Equivalence
Fragmentation
Knowledge management
Literature reviews
Methodology
Receiving
Research methodology
Science
Small & medium sized enterprises-SME
Small business
Studies
Value added
title Knowledge management in small and medium enterprises: a structured literature review
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