Engaging audiences on social media: Identifying relationships between message factors and user engagement on the American Cancer Society’s Facebook page

•User engagement was measured through number of likes, shares, and comments.•Cancer-related posts received more user engagement than posts not related to cancer.•Posts by ACS received more user engagement than posts by businesses, nonprofits, and individuals. In this study, a content analysis was co...

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Veröffentlicht in:Telematics and informatics 2018-10, Vol.35 (7), p.1832-1844
Hauptverfasser: Srivastava, Jatin, Saks, Jeremy, Weed, Amanda J., Atkins, Aaron
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Sprache:eng
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