Supermarket distribution and brand recognition of open-end mutual funds

Although supermarkets for groceries have existed for nearly a century, financial supermarkets are a much more recent innovation. We find that investors rely on mutual fund supermarkets to buy highly differentiable funds from small, specialized fund families. Investors' use of supermarkets is co...

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Veröffentlicht in:Financial services review (Greenwich, Conn.) Conn.), 2007-12, Vol.16 (4), p.309
Hauptverfasser: Ciccotello, Conrad S, Greene, Jason T, Walsh, Lori S
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creator Ciccotello, Conrad S
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Walsh, Lori S
description Although supermarkets for groceries have existed for nearly a century, financial supermarkets are a much more recent innovation. We find that investors rely on mutual fund supermarkets to buy highly differentiable funds from small, specialized fund families. Investors' use of supermarkets is consistent with efforts to reduce search costs while obtaining the benefits of product focus at the fund origination level. The results thus demonstrate the growing importance of distribution in the context of intangible goods. Consistent with arguments by Black, Ciccotello, and Skipper (2002), the findings suggest that brand in financial services is increasingly driven by closeness to the customer. [PUBLICATION ABSTRACT]
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subjects Advisors
Asset acquisitions
Brand identification
Cost reduction
Costs
Customer services
Direct marketing
Distribution channels
Evaluation
Fees & charges
Financial services
Financial services industry
Fund raising
Innovations
Investment policy
Mutual fund industry
Mutual funds
Scandals
Statistics
Studies
Supermarkets
Trust departments
Vertical integration
title Supermarket distribution and brand recognition of open-end mutual funds
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