University quality and emotional attachment of undergraduate students in a private higher education in Malaysia
Purpose – The purpose of this paper is to measure the influence of six university qualities, namely academic quality, academic staff quality, management quality, industrial linkage quality and facilities’ quality, on students’ total experience (STE) and emotional attachment. Design/methodology/appro...
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| Veröffentlicht in: | International journal of social economics 2015-07, Vol.42 (7), p.644-665 |
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| container_end_page | 665 |
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| container_issue | 7 |
| container_start_page | 644 |
| container_title | International journal of social economics |
| container_volume | 42 |
| creator | Abdullah, Aznur Hajar Wasiuzzaman, Shaista Musa, Rosidah |
| description | Purpose
– The purpose of this paper is to measure the influence of six university qualities, namely academic quality, academic staff quality, management quality, industrial linkage quality and facilities’ quality, on students’ total experience (STE) and emotional attachment.
Design/methodology/approach
– Judgmental sampling is used to collect data from a sample of 489 undergraduate students of a private higher academic institution. The data are then analyzed using structural equation modeling.
Findings
– This study finds that only management quality forms a significant direct relationship with emotional attachment, whereas facility quality and industrial linkage form a significant relationship with emotional attachment only when mediated with STE.
Originality/value
– The results provide important findings to researchers and management of higher education institutions for future research directions. |
| doi_str_mv | 10.1108/IJSE-03-2014-0050 |
| format | Article |
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– The purpose of this paper is to measure the influence of six university qualities, namely academic quality, academic staff quality, management quality, industrial linkage quality and facilities’ quality, on students’ total experience (STE) and emotional attachment.
Design/methodology/approach
– Judgmental sampling is used to collect data from a sample of 489 undergraduate students of a private higher academic institution. The data are then analyzed using structural equation modeling.
Findings
– This study finds that only management quality forms a significant direct relationship with emotional attachment, whereas facility quality and industrial linkage form a significant relationship with emotional attachment only when mediated with STE.
Originality/value
– The results provide important findings to researchers and management of higher education institutions for future research directions.</description><identifier>ISSN: 0306-8293</identifier><identifier>EISSN: 1758-6712</identifier><identifier>DOI: 10.1108/IJSE-03-2014-0050</identifier><language>eng</language><publisher>Bradford: Emerald Group Publishing Limited</publisher><subject>Academic staff ; Attachment ; Brand loyalty ; College students ; Colleges & universities ; Competitive advantage ; Consumers ; Consumption ; Customer services ; Data analysis ; Economics ; Higher education ; Industrial districts ; Learning ; Literature reviews ; Marketing ; Quality of service ; Sampling ; Social economics ; Structural equation modeling ; Students ; Undergraduate students</subject><ispartof>International journal of social economics, 2015-07, Vol.42 (7), p.644-665</ispartof><rights>Emerald Group Publishing Limited</rights><rights>Emerald Group Publishing Limited 2015</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c1655-abf16017e7d95d6185e7ab18cdb12fd8e6b94130427a6f61f90ef245bdb021223</citedby></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.emerald.com/insight/content/doi/10.1108/IJSE-03-2014-0050/full/pdf$$EPDF$$P50$$Gemerald$$H</linktopdf><linktohtml>$$Uhttps://www.emerald.com/insight/content/doi/10.1108/IJSE-03-2014-0050/full/html$$EHTML$$P50$$Gemerald$$H</linktohtml><link.rule.ids>314,776,780,961,11615,12826,27903,27904,30978,52664,52667</link.rule.ids></links><search><creatorcontrib>Abdullah, Aznur Hajar</creatorcontrib><creatorcontrib>Wasiuzzaman, Shaista</creatorcontrib><creatorcontrib>Musa, Rosidah</creatorcontrib><title>University quality and emotional attachment of undergraduate students in a private higher education in Malaysia</title><title>International journal of social economics</title><description>Purpose
– The purpose of this paper is to measure the influence of six university qualities, namely academic quality, academic staff quality, management quality, industrial linkage quality and facilities’ quality, on students’ total experience (STE) and emotional attachment.
Design/methodology/approach
– Judgmental sampling is used to collect data from a sample of 489 undergraduate students of a private higher academic institution. The data are then analyzed using structural equation modeling.
Findings
– This study finds that only management quality forms a significant direct relationship with emotional attachment, whereas facility quality and industrial linkage form a significant relationship with emotional attachment only when mediated with STE.
Originality/value
– The results provide important findings to researchers and management of higher education institutions for future research directions.</description><subject>Academic staff</subject><subject>Attachment</subject><subject>Brand loyalty</subject><subject>College students</subject><subject>Colleges & universities</subject><subject>Competitive advantage</subject><subject>Consumers</subject><subject>Consumption</subject><subject>Customer services</subject><subject>Data analysis</subject><subject>Economics</subject><subject>Higher education</subject><subject>Industrial districts</subject><subject>Learning</subject><subject>Literature reviews</subject><subject>Marketing</subject><subject>Quality of service</subject><subject>Sampling</subject><subject>Social economics</subject><subject>Structural equation modeling</subject><subject>Students</subject><subject>Undergraduate students</subject><issn>0306-8293</issn><issn>1758-6712</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2015</creationdate><recordtype>article</recordtype><sourceid>7QJ</sourceid><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><recordid>eNplkE1Lw0AYhBdRsH78AG8Lnlffd5NsNkcpVSsVD9pzeJPdtCn5aHc3hf57E-rN08DMw8AMYw8IT4ign5cf3wsBkZCAsQBI4ILNME20UCnKSzaDCJTQMouu2Y33OxgRrWHG-nVXH63zdTjxw0DNpNQZbts-1H1HDacQqNy2tgu8r_jQGes2jsxAwXIfBjMGntcdJ7539XFyt_Vmax23ZihpKpnST2ro5Gu6Y1cVNd7e_-ktW78ufubvYvX1tpy_rESJKkkEFRUqwNSmJkuMQp3YlArUpSlQVkZbVWQxRhDLlFSlsMrAVjJOClOARCmjW_Z47t27_jBYH_JdP7hxj88ljtWpHumRgjNlW-uoMfk4oSV3yhHy6db8363RLz5oa8g</recordid><startdate>20150713</startdate><enddate>20150713</enddate><creator>Abdullah, Aznur Hajar</creator><creator>Wasiuzzaman, Shaista</creator><creator>Musa, Rosidah</creator><general>Emerald Group Publishing Limited</general><scope>0-V</scope><scope>0U~</scope><scope>1-H</scope><scope>3V.</scope><scope>7QJ</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>8AO</scope><scope>8BJ</scope><scope>8FI</scope><scope>8FK</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>ALSLI</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>BGRYB</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FQK</scope><scope>FYUFA</scope><scope>F~G</scope><scope>GNUQQ</scope><scope>HEHIP</scope><scope>JBE</scope><scope>K6~</scope><scope>L.-</scope><scope>L.0</scope><scope>M0C</scope><scope>M0O</scope><scope>M0T</scope><scope>M2R</scope><scope>M2S</scope><scope>PQBIZ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>Q9U</scope></search><sort><creationdate>20150713</creationdate><title>University quality and emotional attachment of undergraduate students in a private higher education in Malaysia</title><author>Abdullah, Aznur Hajar ; Wasiuzzaman, Shaista ; Musa, Rosidah</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c1655-abf16017e7d95d6185e7ab18cdb12fd8e6b94130427a6f61f90ef245bdb021223</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2015</creationdate><topic>Academic staff</topic><topic>Attachment</topic><topic>Brand loyalty</topic><topic>College students</topic><topic>Colleges & universities</topic><topic>Competitive advantage</topic><topic>Consumers</topic><topic>Consumption</topic><topic>Customer services</topic><topic>Data analysis</topic><topic>Economics</topic><topic>Higher education</topic><topic>Industrial districts</topic><topic>Learning</topic><topic>Literature reviews</topic><topic>Marketing</topic><topic>Quality of service</topic><topic>Sampling</topic><topic>Social economics</topic><topic>Structural equation modeling</topic><topic>Students</topic><topic>Undergraduate students</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Abdullah, Aznur Hajar</creatorcontrib><creatorcontrib>Wasiuzzaman, Shaista</creatorcontrib><creatorcontrib>Musa, Rosidah</creatorcontrib><collection>ProQuest Social Sciences Premium Collection</collection><collection>Global News & ABI/Inform Professional</collection><collection>Trade PRO</collection><collection>ProQuest Central (Corporate)</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ProQuest Pharma Collection</collection><collection>International Bibliography of the Social Sciences (IBSS)</collection><collection>Hospital Premium Collection</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>Social Science Premium Collection</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>Criminology Collection</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>International Bibliography of the Social Sciences</collection><collection>Health Research Premium Collection</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>ProQuest Central Student</collection><collection>Sociology Collection</collection><collection>International Bibliography of the Social Sciences</collection><collection>ProQuest Business Collection</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ABI/INFORM Professional Standard</collection><collection>ABI/INFORM Global</collection><collection>ProQuest Criminal Justice</collection><collection>Healthcare Administration Database</collection><collection>Social Science Database</collection><collection>Sociology Database</collection><collection>ProQuest One Business</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central Basic</collection><jtitle>International journal of social economics</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Abdullah, Aznur Hajar</au><au>Wasiuzzaman, Shaista</au><au>Musa, Rosidah</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>University quality and emotional attachment of undergraduate students in a private higher education in Malaysia</atitle><jtitle>International journal of social economics</jtitle><date>2015-07-13</date><risdate>2015</risdate><volume>42</volume><issue>7</issue><spage>644</spage><epage>665</epage><pages>644-665</pages><issn>0306-8293</issn><eissn>1758-6712</eissn><abstract>Purpose
– The purpose of this paper is to measure the influence of six university qualities, namely academic quality, academic staff quality, management quality, industrial linkage quality and facilities’ quality, on students’ total experience (STE) and emotional attachment.
Design/methodology/approach
– Judgmental sampling is used to collect data from a sample of 489 undergraduate students of a private higher academic institution. The data are then analyzed using structural equation modeling.
Findings
– This study finds that only management quality forms a significant direct relationship with emotional attachment, whereas facility quality and industrial linkage form a significant relationship with emotional attachment only when mediated with STE.
Originality/value
– The results provide important findings to researchers and management of higher education institutions for future research directions.</abstract><cop>Bradford</cop><pub>Emerald Group Publishing Limited</pub><doi>10.1108/IJSE-03-2014-0050</doi><tpages>22</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0306-8293 |
| ispartof | International journal of social economics, 2015-07, Vol.42 (7), p.644-665 |
| issn | 0306-8293 1758-6712 |
| language | eng |
| recordid | cdi_proquest_journals_2116078245 |
| source | Applied Social Sciences Index & Abstracts (ASSIA); Emerald Journals |
| subjects | Academic staff Attachment Brand loyalty College students Colleges & universities Competitive advantage Consumers Consumption Customer services Data analysis Economics Higher education Industrial districts Learning Literature reviews Marketing Quality of service Sampling Social economics Structural equation modeling Students Undergraduate students |
| title | University quality and emotional attachment of undergraduate students in a private higher education in Malaysia |
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