The effects of scarcity on consumer decision journeys

Research in marketing often begins with two assumptions: that consumers are able to choose among desirable products, and that they have sufficient resources to buy them. However, many consumer decision journeys are constrained by a scarcity of products and/or a scarcity of resources. We review resea...

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Veröffentlicht in:Journal of the Academy of Marketing Science 2019-05, Vol.47 (3), p.532-550
Hauptverfasser: Hamilton, Rebecca, Thompson, Debora, Bone, Sterling, Chaplin, Lan Nguyen, Griskevicius, Vladas, Goldsmith, Kelly, Hill, Ronald, John, Deborah Roedder, Mittal, Chiraag, O’Guinn, Thomas, Piff, Paul, Roux, Caroline, Shah, Anuj, Zhu, Meng
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container_issue 3
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container_title Journal of the Academy of Marketing Science
container_volume 47
creator Hamilton, Rebecca
Thompson, Debora
Bone, Sterling
Chaplin, Lan Nguyen
Griskevicius, Vladas
Goldsmith, Kelly
Hill, Ronald
John, Deborah Roedder
Mittal, Chiraag
O’Guinn, Thomas
Piff, Paul
Roux, Caroline
Shah, Anuj
Zhu, Meng
description Research in marketing often begins with two assumptions: that consumers are able to choose among desirable products, and that they have sufficient resources to buy them. However, many consumer decision journeys are constrained by a scarcity of products and/or a scarcity of resources. We review research in marketing, psychology, economics and sociology to construct an integrative framework outlining how these different types of scarcity individually and jointly influence consumers at various stages of their decision journeys. We outline avenues for future research and discuss implications for developing consumer-based marketing strategies.
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source Sociological Abstracts; EBSCOhost Business Source Complete; SpringerLink Journals - AutoHoldings
subjects Business and Management
Consumer behavior
Consumer goods
Consumers
Decision-making
Economic aspects
Economic theory
Economics
Marketing
Marketing research
Review Paper
Social aspects
Social Sciences
Sociology
title The effects of scarcity on consumer decision journeys
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