The Role of Social Indicators in Developing a Managing for Results System

Monitoring change over time is an important aspect of results-oriented management. Social indicators provide information on trends in the conditions of children, families, and communities. In Delaware, the social indicator program known as Families Count is a building block in the state's devel...

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Veröffentlicht in:Public performance & management review 2001-03, Vol.24 (3), p.254-269
Hauptverfasser: Aristigueta, Maria P., Cooksy, Leslie J., Nelson, Carl W.
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creator Aristigueta, Maria P.
Cooksy, Leslie J.
Nelson, Carl W.
description Monitoring change over time is an important aspect of results-oriented management. Social indicators provide information on trends in the conditions of children, families, and communities. In Delaware, the social indicator program known as Families Count is a building block in the state's development of a managing for results system. This article describes the development, use, and institutionalization of the Families Count program in Delaware. Then, the Families Count indicators are discussed in the context of Delaware's current and planned alignments and linkages of strategic plans, performance measures, and program evaluations. The article concludes by identifying the lessons learned, considering the implications of the Delaware experience for the role of social indicators in a results-oriented system, and stating remaining challenges for the success of this system.
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source Jstor Complete Legacy; PAIS Index; Alma/SFX Local Collection
subjects Accountability
Children
Children & youth
Childrens health
Councils
Data collection
Education
Executives
Families & family life
Financial budgets
Government budgets
Government services
Management decisions
Nonprofit organizations
Performance evaluation
Performance metrics
Planning
Public administration
Public sector
Social conditions & trends
Social research
Social services
State agencies
Strategic planning
Studies
Trends
Wellbeing
Working groups
title The Role of Social Indicators in Developing a Managing for Results System
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