Reflections on the role, use and benefits of corporate performance measurement in the UK

The development of performance measurement in the UK private sector has been heavily influenced by developments in the US. Sharing a common language has meant that British executives were exposed to the balanced scorecard as soon as the concept appeared in Harvard Business Review in 1992. This paper...

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Veröffentlicht in:	Measuring business excellence 2005-09, Vol.9 (3), p.36
Hauptverfasser:	Bourne, Mike, Franco-Santos, Monica, Kennerley, Mike, Martinez, Veronica
Format:	Artikel
Sprache:	eng
Schlagworte:	Balanced Scorecard Best practice Executives Management by objectives Performance evaluation Polls & surveys Product quality Six Sigma Studies Success Trends
Online-Zugang:	Volltext
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