Consultee satisfaction in ending chats of an e-counseling service

This study employs the tools of conversation analysis in order to assess consultee satisfaction in chat endings obtained from the e-counseling provided by the Youth Board of Cyprus. In order to study whether consultees are satisfied with the service they receive during the chat, an alternative appro...

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Bibliographische Detailangaben

Veröffentlicht in:	Discourse studies 2018-08, Vol.20 (4), p.461-487
1. Verfasser:	Christodoulidou, Maria
Format:	Artikel
Sprache:	eng
Schlagworte:	Adolescents Alternative approaches Appreciation Chat Computer mediated communication Conversation analysis Counseling Counseling services Self report Termination
Online-Zugang:	Volltext
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