Understanding the impact of variation in the delivery of healthcare services / Practitioner application

In the past several years, working with decreasing margins of return has become routine for many healthcare providers. Beyond straightforward cost cutting, providers must also consider a variety of other operational factors to achieve success. To this end, higher patient satisfaction and improved ut...

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Veröffentlicht in:	Journal of healthcare management 2003-03, Vol.48 (2), p.82
Hauptverfasser:	Noon, Charles E, Hankins, Charles T, Cote, Murray J, Lieb, Michael
Format:	Artikel
Sprache:	eng
Schlagworte:	Case studies Cost reduction Emergency medical care Health care industry Managerial skills Mathematical models Operations management Patient satisfaction Probability distribution Quality of service Queuing Simulation Studies Variances
Online-Zugang:	Volltext
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