More of the same? A dual case study approach to examining change momentum in the public sector

Despite the significant amount of change experienced by the public sector, there has been relatively limited empirical examination of how change agendas affect public sector employees in Australia. This article presents a comparative analysis of two Australian public sector organisations that implem...

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Veröffentlicht in:Australian journal of public administration 2018-06, Vol.77 (2), p.253-271
Hauptverfasser: Barker, Laura, McKeown, Tui, Wolfram Cox, Julie, Bryant, Melanie
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container_title Australian journal of public administration
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creator Barker, Laura
McKeown, Tui
Wolfram Cox, Julie
Bryant, Melanie
description Despite the significant amount of change experienced by the public sector, there has been relatively limited empirical examination of how change agendas affect public sector employees in Australia. This article presents a comparative analysis of two Australian public sector organisations that implemented the same positive work change agenda, but experienced very different outcomes. Using a critical realist approach, we draw on a mix of qualitative techniques to suggest that textbook notions of ‘successful change’, which are often derived from large private sector expectations, may fail to capture the complex nature of how public sector change initiatives may unfold. In particular, we demonstrate how political, temporal, contextual, and process factors interact to shift change momentum. Illustrative examples are provided throughout and the findings are discussed in terms of their implications for theory building, for change facilitation, and for future research.
doi_str_mv 10.1111/1467-8500.12306
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source PAIS Index; Worldwide Political Science Abstracts; EBSCOhost Business Source Complete; EBSCOhost Political Science Complete; Wiley Online Library All Journals
subjects Case studies
Change agents
Civil service
Comparative analysis
Critical realism
Expectations
organisational change
Organizational change
Private sector
Public administration
Public sector
Qualitative research
title More of the same? A dual case study approach to examining change momentum in the public sector
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