The Effects of Discussion and Question Wording on Self and Proxy Reports of Behavioral Frequencies

Marketing research surveys often rely on one person to report about the consumption and purchase behavior of other household members. We report the results of an experiment examining how the level of discussion among household members and the wording of a recall question affect the accuracy of repor...

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Veröffentlicht in:Marketing letters 2006-07, Vol.17 (3), p.167-180
Hauptverfasser: Bickart, Barbara A., Phillips, Joan M., Blair, Johnny
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creator Bickart, Barbara A.
Phillips, Joan M.
Blair, Johnny
description Marketing research surveys often rely on one person to report about the consumption and purchase behavior of other household members. We report the results of an experiment examining how the level of discussion among household members and the wording of a recall question affect the accuracy of reports about the frequency of another household member's behavior. The findings suggest two important implications. First, asking respondents for a count versus an estimate of the behavior affects both the level of reporting for others as well as the accuracy of such reports. Second, screening potential respondents on their level of discussion on a topic with their partner or family member may help reduce reporting errror.
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source Business Source Complete; Jstor Complete Legacy; Springer Nature - Complete Springer Journals
subjects Accuracy
Behavior
Consumer behavior
Consumer research
Dyadic relations
Estimate reliability
Expenditures
Experiments
Households
Knowledge
Marketing
Memory
Polls & surveys
Proxy reporting
Proxy statements
Questions
Recall
Self reports
Survey methods
Vacations
title The Effects of Discussion and Question Wording on Self and Proxy Reports of Behavioral Frequencies
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