Market sharing dynamics between two service providers

We study the market partition between two distinct firms that deliver services to waiting time sensitive customers. In our model, the incoming customers select a firm on the basis of its posted price, the expected waiting time and its brand. More specifically, we quantify by a cost any departure fro...

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Veröffentlicht in:European journal of operational research 2008-10, Vol.190 (1), p.241-254
Hauptverfasser: Gallay, Olivier, Hongler, Max-Olivier
Format: Artikel
Sprache:eng
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