Analysis of multiserver queues with constant retrial rate

We consider multiserver retrial queues in which the time between two successive repeated attempts is independent of the number of customers applying for service. We study a Markovian model where each arriving customer finding any free server either enters service or leaves the service area and joins...

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Veröffentlicht in:European journal of operational research 2001-12, Vol.135 (3), p.569-581
Hauptverfasser: Artalejo, J.R., Gómez-Corral, A., Neuts, M.F.
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creator Artalejo, J.R.
Gómez-Corral, A.
Neuts, M.F.
description We consider multiserver retrial queues in which the time between two successive repeated attempts is independent of the number of customers applying for service. We study a Markovian model where each arriving customer finding any free server either enters service or leaves the service area and joins a pool of unsatisfied customers called `orbit'. This system is analyzed as a quasi-birth-and-death (QBD) process and its main performance characteristics are efficiently computed.
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ispartof European journal of operational research, 2001-12, Vol.135 (3), p.569-581
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1872-6860
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source RePEc; Elsevier ScienceDirect Journals
subjects Customer services
Markov analysis
Operations research
Performance analysis
Quasi-birth-and-death processes
Queueing
Queuing
Retrial queues
Studies
title Analysis of multiserver queues with constant retrial rate
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