Dynamics of competing with quality- and advertising-based goodwill

Goodwill formation is a complex process and many factors influence the formation of goodwill of a firm. The implications of advertising enabled goodwill formation are reported in several articles in the research literature. In this paper, we extend this stream of research by including quality in the...

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Veröffentlicht in:European journal of operational research 2006-11, Vol.175 (1), p.462-474
Hauptverfasser: Nair, Anand, Narasimhan, Ram
Format: Artikel
Sprache:eng
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