Teaching the art of negotiation: improving students' negotiating confidence and perceptions of effectiveness

Negotiation classes are one way in which many of today's managers try to develop negotiation skills. Despite the popularity of such courses, relatively little research has assessed their effectiveness in improving trainee self-confidence and posttraining transfer. The results of 2 data collecti...

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Veröffentlicht in:Journal of education for business 2008, Vol.83 (3), p.135-140
Hauptverfasser: Taylor, Kimberly A, Mesmer-Magnus, Jessica, Burns, Tina M
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container_issue 3
container_start_page 135
container_title Journal of education for business
container_volume 83
creator Taylor, Kimberly A
Mesmer-Magnus, Jessica
Burns, Tina M
description Negotiation classes are one way in which many of today's managers try to develop negotiation skills. Despite the popularity of such courses, relatively little research has assessed their effectiveness in improving trainee self-confidence and posttraining transfer. The results of 2 data collection efforts indicate that students in a typical negotiation-training course integrating the principles of instructional design believed that they had improved their negotiating skills and confidence, adopted more integrative conflict management styles, and implemented their newfound skills in important real-world negotiations. These perceived changes persisted over time.
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source Business Source Complete; Education Source
subjects Administrator Education
Arbitration
Aspiration
Bargaining
Behavior
Behavior Change
Betriebswirtschaftslehre
Business schools
Collaboration
College Outcomes Assessment
College students
Colleges & universities
Competency Based Education
Competition
Confidence
Conflict Resolution
Design theory
Elective Courses
Graduate Students
Hypotheses
Hypothesis Testing
Instructional Design
Interpersonal Competence
Learning
Listening
Management styles
negotiation
Negotiations
Nonverbal communication
Participant Satisfaction
Pedagogy
Peer Acceptance
perceived effectiveness
Program Effectiveness
Researchers
Rhetorik
Self Efficacy
Self Esteem
self-confidence
Simulation
Skills
Social Cognition
Student Improvement
Student Surveys
Studium
Success
Teaching Methods
training
Training Methods
Transfer of Training
USA
Verhandeln
title Teaching the art of negotiation: improving students' negotiating confidence and perceptions of effectiveness
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