Improving child welfare services with family team meetings: A mixed methods analysis of caseworkers' perceived challenges

Various forms of family team meetings have been increasingly employed in child welfare systems to empower families and provide effective individualized services through community partnerships. However, many family team meetings often fail to achieve their intended goals mainly due to ongoing challenges that team members face. Using data from a survey of caseworkers, this study examined dynamic processes of family team meetings to improve child welfare service outcomes, specifically focusing on caseworkers' perceived challenges. Also, responses to an open ended question were reviewed using content analysis to identify similar or different challenges encountered by diverse team members. Survey data were analyzed using path analysis and found that logistical barriers tended to decrease both family and stakeholder engagements, which in turn made child welfare services less accessible, less utilized, and less effective for children and families. Content analysis revealed that caseworkers perceived disagreement/conflict and knowledge deficits about child welfare as common challenges for all team members. This paper concludes with practice implications suggesting ways to minimize challenges identified and maximize the effectiveness of a family team meeting. •Logistical barriers decrease both family and stakeholder engagements, which in turn leads to decreased service quality.•Family members face more challenges to active engagement in case planning.•Conflict and knowledge deficit are common challenges for all team members.•Power dynamics are prevalent for stakeholders while a lack of participation and disrespectful treatment are prevalent for family members.