A causal analytic approach to student satisfaction index modeling

The increasing number of new higher education institutions (HEIs) has resulted in a fierce competition for attracting and retaining the best students. In line with these purposes, this study is aimed at devising a student satisfaction index (SSI) model for the HEIs. The SSI model is developed to mea...

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Veröffentlicht in:Annals of operations research 2018-04, Vol.263 (1-2), p.565-585
Hauptverfasser: Turkyilmaz, Ali, Temizer, Leyla, Oztekin, Asil
Format: Artikel
Sprache:eng
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