Who is Changing Health Insurance Coverage? Empirical Evidence on Policyholder Dynamics

Long-term health insurance contracts provide policyholders with the option of lapsing coverage or switching to another tariff within the same insurance company. We empirically analyze policyholder behavior regarding contract commitment in a large data set of German private health insurance contracts...

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Veröffentlicht in:The Journal of risk and insurance 2016-06, Vol.83 (2), p.269-300
Hauptverfasser: Christiansen, Marcus C., Eling, Martin, Schmidt, Jan-Philipp, Zirkelbach, Lorenz
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container_title The Journal of risk and insurance
container_volume 83
creator Christiansen, Marcus C.
Eling, Martin
Schmidt, Jan-Philipp
Zirkelbach, Lorenz
description Long-term health insurance contracts provide policyholders with the option of lapsing coverage or switching to another tariff within the same insurance company. We empirically analyze policyholder behavior regarding contract commitment in a large data set of German private health insurance contracts. We show that short-term as well as long-term premium development, along with premium adjustment frequency, affect lapse and tariff switch rates. Moreover, the sales channel has a strong impact on switching behavior, indicating that policyholder choice is not fully independent of sales representatives. Our results are important for risk assessment and risk management of portfolios of health insurance contracts and provide better understanding of the dynamics of policyholder behavior in health insurance.
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source Wiley Online Library Journals Frontfile Complete; Business Source Complete; JSTOR
subjects Age groups
Analysis
Claims adjustment
Health insurance
Insurance companies
Insurance coverage
Insurance premiums
Lapse rate
Life insurance
Management
Policyholders
Risk premiums
Tariffs
title Who is Changing Health Insurance Coverage? Empirical Evidence on Policyholder Dynamics
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