Trained Medical Interpreters in the Emergency Department: Effects on Services, Subsequent Charges, and Follow-up
The study was conducted to investigate the impact of an Interpreter Service on intensity of Emergency Department (ED) services, utilization, and charges. This study describes the effects of language barriers on health care service delivery for the index ED visit and a subsequent 90-day period. In al...
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Veröffentlicht in: | Journal of immigrant and minority health 2002-10, Vol.4 (4), p.171 |
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creator | Bernstein, Judith Bernstein, Edward Dave, Ami Hardt, Eric James, Thea Linden, Judith Mitchell, Patricia Oishi, Tokiko Safi, Clara |
description | The study was conducted to investigate the impact of an Interpreter Service on intensity of Emergency Department (ED) services, utilization, and charges. This study describes the effects of language barriers on health care service delivery for the index ED visit and a subsequent 90-day period. In all 26,573 ED records from July to November, 1999, resulted in a data set of 500 patients with similar demographic characteristics, chief complaint, acuity, and admission rate. Noninterpreted patients (NIPs) who did not speak English had the shortest ED stay (LOS) and the fewest tests, IVs and medications; English-speaking patients had the most ED services, LOS, and charges. Subsequent clinic utilization was lowest for NIPs. Among discharged patients, return ED visit and ED visit charges were lowest for interpreted patients (IPs). Use of trained interpreters was associated with increased intensity of ED services, reduced ED return rate, increased clinic utilization, and lower 30-day charges, without any simultaneous increase in LOS or cost of visit. [PUBLICATION ABSTRACT] |
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This study describes the effects of language barriers on health care service delivery for the index ED visit and a subsequent 90-day period. In all 26,573 ED records from July to November, 1999, resulted in a data set of 500 patients with similar demographic characteristics, chief complaint, acuity, and admission rate. Noninterpreted patients (NIPs) who did not speak English had the shortest ED stay (LOS) and the fewest tests, IVs and medications; English-speaking patients had the most ED services, LOS, and charges. Subsequent clinic utilization was lowest for NIPs. Among discharged patients, return ED visit and ED visit charges were lowest for interpreted patients (IPs). Use of trained interpreters was associated with increased intensity of ED services, reduced ED return rate, increased clinic utilization, and lower 30-day charges, without any simultaneous increase in LOS or cost of visit. [PUBLICATION ABSTRACT]</description><identifier>ISSN: 1557-1912</identifier><identifier>EISSN: 1557-1920</identifier><language>eng</language><publisher>New York: Springer Nature B.V</publisher><subject>Child Health ; Creoles ; Datasets ; Departments ; Emergency medical care ; Emergency medical services ; Emergency services ; Ethnicity ; Family (Sociological Unit) ; Gender Discrimination ; Guidelines ; Health care ; Health care delivery ; Health care expenditures ; Health services utilization ; Hospitals ; Internal Medicine ; Interpreters ; Language ; Limited English Speaking ; Maternal & child health ; Medical Services ; Medicine ; Non English Speaking ; Noncitizens ; Pain ; Patient satisfaction ; Patients ; Periodicals ; Public health ; Registration ; Studies</subject><ispartof>Journal of immigrant and minority health, 2002-10, Vol.4 (4), p.171</ispartof><rights>Copyright (c) 2002 Plenum Publishing Corporation</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>315,781,785,12850,27348,31003,33778</link.rule.ids></links><search><creatorcontrib>Bernstein, Judith</creatorcontrib><creatorcontrib>Bernstein, Edward</creatorcontrib><creatorcontrib>Dave, Ami</creatorcontrib><creatorcontrib>Hardt, Eric</creatorcontrib><creatorcontrib>James, Thea</creatorcontrib><creatorcontrib>Linden, Judith</creatorcontrib><creatorcontrib>Mitchell, Patricia</creatorcontrib><creatorcontrib>Oishi, Tokiko</creatorcontrib><creatorcontrib>Safi, Clara</creatorcontrib><title>Trained Medical Interpreters in the Emergency Department: Effects on Services, Subsequent Charges, and Follow-up</title><title>Journal of immigrant and minority health</title><description>The study was conducted to investigate the impact of an Interpreter Service on intensity of Emergency Department (ED) services, utilization, and charges. This study describes the effects of language barriers on health care service delivery for the index ED visit and a subsequent 90-day period. In all 26,573 ED records from July to November, 1999, resulted in a data set of 500 patients with similar demographic characteristics, chief complaint, acuity, and admission rate. Noninterpreted patients (NIPs) who did not speak English had the shortest ED stay (LOS) and the fewest tests, IVs and medications; English-speaking patients had the most ED services, LOS, and charges. Subsequent clinic utilization was lowest for NIPs. Among discharged patients, return ED visit and ED visit charges were lowest for interpreted patients (IPs). Use of trained interpreters was associated with increased intensity of ED services, reduced ED return rate, increased clinic utilization, and lower 30-day charges, without any simultaneous increase in LOS or cost of visit. 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subjects | Child Health Creoles Datasets Departments Emergency medical care Emergency medical services Emergency services Ethnicity Family (Sociological Unit) Gender Discrimination Guidelines Health care Health care delivery Health care expenditures Health services utilization Hospitals Internal Medicine Interpreters Language Limited English Speaking Maternal & child health Medical Services Medicine Non English Speaking Noncitizens Pain Patient satisfaction Patients Periodicals Public health Registration Studies |
title | Trained Medical Interpreters in the Emergency Department: Effects on Services, Subsequent Charges, and Follow-up |
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