Trained Medical Interpreters in the Emergency Department: Effects on Services, Subsequent Charges, and Follow-up

The study was conducted to investigate the impact of an Interpreter Service on intensity of Emergency Department (ED) services, utilization, and charges. This study describes the effects of language barriers on health care service delivery for the index ED visit and a subsequent 90-day period. In al...

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Veröffentlicht in:Journal of immigrant and minority health 2002-10, Vol.4 (4), p.171
Hauptverfasser: Bernstein, Judith, Bernstein, Edward, Dave, Ami, Hardt, Eric, James, Thea, Linden, Judith, Mitchell, Patricia, Oishi, Tokiko, Safi, Clara
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container_end_page
container_issue 4
container_start_page 171
container_title Journal of immigrant and minority health
container_volume 4
creator Bernstein, Judith
Bernstein, Edward
Dave, Ami
Hardt, Eric
James, Thea
Linden, Judith
Mitchell, Patricia
Oishi, Tokiko
Safi, Clara
description The study was conducted to investigate the impact of an Interpreter Service on intensity of Emergency Department (ED) services, utilization, and charges. This study describes the effects of language barriers on health care service delivery for the index ED visit and a subsequent 90-day period. In all 26,573 ED records from July to November, 1999, resulted in a data set of 500 patients with similar demographic characteristics, chief complaint, acuity, and admission rate. Noninterpreted patients (NIPs) who did not speak English had the shortest ED stay (LOS) and the fewest tests, IVs and medications; English-speaking patients had the most ED services, LOS, and charges. Subsequent clinic utilization was lowest for NIPs. Among discharged patients, return ED visit and ED visit charges were lowest for interpreted patients (IPs). Use of trained interpreters was associated with increased intensity of ED services, reduced ED return rate, increased clinic utilization, and lower 30-day charges, without any simultaneous increase in LOS or cost of visit. [PUBLICATION ABSTRACT]
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This study describes the effects of language barriers on health care service delivery for the index ED visit and a subsequent 90-day period. In all 26,573 ED records from July to November, 1999, resulted in a data set of 500 patients with similar demographic characteristics, chief complaint, acuity, and admission rate. Noninterpreted patients (NIPs) who did not speak English had the shortest ED stay (LOS) and the fewest tests, IVs and medications; English-speaking patients had the most ED services, LOS, and charges. Subsequent clinic utilization was lowest for NIPs. Among discharged patients, return ED visit and ED visit charges were lowest for interpreted patients (IPs). Use of trained interpreters was associated with increased intensity of ED services, reduced ED return rate, increased clinic utilization, and lower 30-day charges, without any simultaneous increase in LOS or cost of visit. 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identifier ISSN: 1557-1912
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source SpringerNature Journals; Sociological Abstracts; Applied Social Sciences Index & Abstracts (ASSIA)
subjects Child Health
Creoles
Datasets
Departments
Emergency medical care
Emergency medical services
Emergency services
Ethnicity
Family (Sociological Unit)
Gender Discrimination
Guidelines
Health care
Health care delivery
Health care expenditures
Health services utilization
Hospitals
Internal Medicine
Interpreters
Language
Limited English Speaking
Maternal & child health
Medical Services
Medicine
Non English Speaking
Noncitizens
Pain
Patient satisfaction
Patients
Periodicals
Public health
Registration
Studies
title Trained Medical Interpreters in the Emergency Department: Effects on Services, Subsequent Charges, and Follow-up
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